Privacy Policy

PRIVACY POLICY

Last updated: 14 July 2026

This Privacy Policy explains how Linda Jewellery, operated by Linda LTD ("we," "us," or "our"), collects, uses, stores, and protects your personal data in connection with your use of this website ("Website") or your purchase of products through this Website ("Products"). It also explains who your data may be shared with, and how you can access or correct it. We may update this Privacy Policy from time to time by posting changes on this page, so please check back periodically.

1. Who We Are

Linda Jewellery, operated by Linda LTD, is the data controller responsible for your personal data.

2. Who This Policy Applies To

This Privacy Policy applies to the personal data of:
(a) Visitors — individuals who visit our website;
(b) Customers — individuals who purchase, request, or receive our products;
(c) Contacts — individuals who contact us via our website, email, or other means.

3. What We Collect

We may collect, store, process, and use the following personal data:

(a) From visitors: IP address and other device identifiers*
(b) From customers:
i. Account username
ii. Account password
iii. Full name*
iv. Email address*
v. Billing address*
vi. Delivery address*
vii. Payment information*
viii. Telephone number
(c) From contacts:
i. Full name*
ii. Email address*
iii. Any other information you provide to us

*denotes information required for us to provide our services. If you do not provide this information, we may not be able to process your order, give you access to our website, or respond to your enquiry.

4. How We Use Your Data

We use your personal data to:
(a) Manage and fulfil your orders, including processing payment and delivery
(b) Create and manage your account, if you register one
(c) Monitor and analyse website usage to compile aggregate statistics
(d) Personalise your browsing experience
(e) Improve our website and products based on your feedback and usage patterns
(f) Provide customer service and respond to enquiries
(g) Send non-marketing communications, such as order confirmations and shipping updates
(h) Maintain the security and integrity of the data we hold
(i) Prevent fraud
(j) Comply with legal or regulatory requirements
(k) Send marketing communications, but only where you have given consent (see Section 9)

5. Sharing Your Data

We may share your personal data with:
(a) Our employees and officers
(b) Shopify Inc. and its affiliates, who provide the platform hosting our website and processing your orders
(c) Payment processors (such as PayPal or Shopify Payments) engaged to process your transactions
(d) Suppliers, to facilitate delivery of your order
(e) Other service providers, including IT providers, data analytics providers, and cloud service providers
(f) Our insurers, bankers, and professional advisors
(g) Regulatory or legal authorities, where required by law
(h) Other parties, in the event of a merger, sale, or reorganisation of our business

When you pay through a third-party payment processor, you are contracting directly with them and subject to their own privacy policy, which we do not control.

6. Cookies

Our Cookie Policy forms part of this Privacy Policy. A cookie is a small data file placed on your device when you visit our website, used to make the website function properly, remember your preferences, and help us understand how the site is used.

We use both session cookies (which expire once you close your browser) and persistent cookies (which remain until deleted). These may include necessary, functionality, and performance cookies. Full details of the cookies we use are available in our Cookie Policy.

By continuing to use our website without adjusting your cookie settings, you consent to our use of cookies. You may withdraw consent at any time through your browser settings, though this may affect your experience of the website.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by our legal, accounting, or contractual obligations. Once this period ends, your data will be securely deleted.

8. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:
(a) Request a copy of the personal data we hold about you
(b) Request correction of inaccurate data
(c) Request deletion of your data
(d) Object to or restrict certain types of processing
(e) Request data portability
(f) Withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us at support@linda-jewellery.com. We may charge a reasonable fee for processing certain requests where permitted by law.

9. Direct Marketing

We may use your name and email address to send you marketing communications about our products, promotions, and updates — but only where you have given your consent. You can withdraw this consent at any time by clicking "unsubscribe" in any marketing email, or by contacting us directly.

10. International Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK data protection law.

11. Contact Us & Complaints

Linda Jewellery, operated by Linda LTD
Email: support@linda-jewellery.com

If you have concerns about how we handle your data, you also have the right to lodge a complaint with the UK's data protection authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk